Support

Shipping & Delivery Policy

At Brain Bear Gummies, we work hard to process and ship your order as quickly as possible.

US Shipping Only All 50 states
USPS Ground Advantage Trusted carrier
1–3 Business Days Estimated delivery
Tracking Included On every order

Shipping Availability

We currently ship to all 50 states within the United States only. International shipping is not available at this time.

We're working on expanding our shipping options — stay tuned for updates!

Order Processing

Orders are processed 7 days a week.

  • Orders placed Monday–Friday are processed the same day or next business day.
  • Orders placed on Saturday or Sunday will be processed and shipped Monday morning.

Once your order ships, you will receive a confirmation email with tracking information.

Shipping Carrier

We currently ship all orders using:

USPS Ground Advantage

Delivery Time

Estimated delivery time is:

1–3 business days (after shipment)

Delivery times are estimates and may vary due to USPS delays, weather, or high-volume shipping periods.

Tracking Your Order

Once your package ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.

Incorrect Address

Customers are responsible for providing an accurate shipping address at checkout. If a package is returned due to an incorrect or incomplete address, the customer may be responsible for reshipping fees.

Lost or Delayed Packages

If your package is delayed or appears lost, please contact us and we will assist you right away.

Damaged Orders

If your order arrives damaged, please email us within 48 hours of delivery with:

  • Your order number
  • Photos of the package and product

We will review the issue and help resolve it quickly.

Need Help With Your Order?

Our team is here to help with any shipping questions or concerns.

support@brainbeargummies.com